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Melior Service User Portal

This is a site for the people we support, family members, guardians and primary contacts.

Once you log in below, you’ll have access to relevant policies and procedures, important information and links.

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Keep up with stories and events at Melior.


For more information or technical support please contact the Melior Marketing & Engagement team.

We’re available Monday to Friday, from 8:30 am – 4:30 pm (except on public holidays).

P: 08 6253 4700

If you have any safety queries or concerns, please contact

Language services

The Translating and Interpreting Service (TIS National) provides interpreting services to people who do not speak English.

Non-English speakers can access immediate telephone interpreters for 150+ languages by calling 131 450.

Melior will cover the cost of the service.

You can also call us on 6253 4700 and we can organise an interpreter for you.

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